Strict use of scripts:“Let’s dive into three memorable stories that show how understanding human nature, giving appreciation, and practicing empathy can transform relationships and resolve conflicts. These stories offer practical insights into building genuine connections and winning the trust of others. It all begins with Charles Schwab, the successful steel magnate, who faced a significant challenge within his organization. One day, Schwab walked into a mill where workers were underperforming. Instead of reprimanding them or issuing threats, Schwab quietly picked up a piece of chalk and wrote a large number “6” on the ground—indicating how many steel heats the previous shift had produced. The workers noticed, and when the next shift came in, they asked about the number. That night, they erased the “6” and wrote “7” in its place. By the end of the week, competition between shifts drove productivity up. Schwab didn’t scold or criticize; he simply appealed to the workers' desire to feel important and to be recognized for their efforts. In Schwab’s case, his subtle yet impactful method highlighted an essential truth: people crave recognition and will perform better when they feel valued. The lesson here is that recognition fosters enthusiasm and productivity, making people feel seen and appreciated. A practical takeaway? Offer genuine recognition instead of criticism. A small acknowledgment can inspire others to rise to their potential, much like Schwab’s chalk-drawn numbers. As the story of Schwab shows the power of appreciation, it leads us to our next story about employee motivation and empathy. A young accountant, who worked tirelessly but felt unappreciated by his manager, was considering quitting. Despite his efforts, he received little to no acknowledgment for his hard work. When his manager finally approached him, it wasn’t to criticize his mistakes or demand more results, but to ask about his goals and how the company could help him achieve them. The manager’s approach completely changed the accountant’s perspective. For the first time, he felt his contributions mattered, and that someone genuinely cared about his success. By focusing on the employee’s personal ambitions and expressing empathy, the manager unlocked a new level of motivation in the accountant. The key to this story is understanding that people often don’t need more orders or criticism—they need someone to listen and offer support. When people feel heard and understood, they are more likely to stay engaged and contribute at their best. The lesson here is clear: empathy, paired with active listening, can re-energize even the most discouraged individuals. Now, moving from the workplace to a more personal setting, we look at the story of a father and his son. The father, a successful businessman, had high expectations for his son but often expressed disappointment when the boy didn’t meet them. Constant criticism created a strained relationship, and the father realized that his harsh words were pushing his son further away. One evening, after another heated argument, the father came across an editorial titled “Father Forgets”. The article, written from the perspective of a remorseful father, reflected on all the small ways in which he had failed to understand his child. This story deeply moved the businessman. The next morning, instead of criticizing his son again, he simply sat down with him and asked about his day. For the first time in months, they had a genuine conversation. This moment of connection, born from empathy and understanding, mended the father-son relationship. The father learned that by letting go of constant judgment and instead focusing on understanding his son’s perspective, he could build a deeper bond. The takeaway? Criticism often drives people apart, while empathy draws them closer. Approach disagreements with curiosity and a willingness to listen. In relationships, whether professional or personal, this approach builds trust and strengthens bonds. Each of these stories highlights the transformative power of understanding human nature, offering appreciation, and practicing empathy. Whether it’s a simple act of recognition, listening to someone’s ambitions, or approaching a loved one with patience instead of criticism, these actions are fundamental to building meaningful connections. What ties these stories together is the realization that human beings are driven not by orders or demands but by the desire to feel valued and understood. When we embrace this understanding, we can navigate relationships with far greater success.” Title Usage:“How To Win Friends And Influence People” The content is in English with English-Chinese bilingual subtitles. This is a comprehensive summary of the book Using Hollywood production values and cinematic style. Music is soft.